Question 1

What is Nvelop and how does it work?

Accepted Answer

Nvelop is an AI-powered sourcing platform that automates and streamlines the entire procurement process, from planning and requirements gathering to RFP creation, vendor evaluation, and contract negotiation. Our agentic AI helps procurement teams work faster, ensure compliance, and make better decisions by automating manual tasks and providing intelligent recommendations throughout the sourcing lifecycle.

Question 2

What types of sourcing projects can Nvelop handle?

Accepted Answer

Nvelop supports a wide range of sourcing categories including IT services, software, marketing services, HR and benefits, facilities management, professional services, and more. The platform is flexible and can be customized for your specific industry needs and procurement requirements.

Question 3

How does Nvelop's AI differ from other procurement tools?

Accepted Answer

Nvelop uses agentic AI, which means our AI doesn't just assist, it actively works on your behalf. It can generate RFPs, answer vendor questions, normalize responses, score proposals, and provide negotiation strategies. Unlike traditional tools that require manual input at every step, Nvelop's AI understands context and can execute complex workflows autonomously while keeping you in control.

Question 4

Can Nvelop integrate with our existing systems?

Accepted Answer

Yes, Nvelop is designed to integrate with your existing procurement and business systems. Our API also allows for custom integrations. Contact our team to discuss your specific integration needs.

Question 5

What features does Nvelop offer?

Accepted Answer

Nvelop provides end-to-end sourcing capabilities including: AI-powered project planning, requirements management with collaborative tools, automated RFP/RFQ/RFI generation, vendor discovery and management, AI-assisted vendor Q&A, response comparison, collaborative evaluation and scoring, AI-powered negotiation strategies, deal room management, and comprehensive compliance tracking. All features work together in a single, unified platform.

Question 6

How is Nvelop priced?

Accepted Answer

Nvelop offers flexible volume based pricing based on your organization's needs, including the number of users, projects, and required features. We provide flexible tier based pricing for enterprises of all sizes. Contact our sales team for a personalized quote tailored to your procurement volume and requirements.

Question 7

Do you offer a free trial?

Accepted Answer

Yes, we offer a free trial so you can experience Nvelop's capabilities firsthand. During the trial, you'll have access to key features and can run a sample sourcing project. Contact us to schedule your trial and get set up with a dedicated onboarding specialist.

Question 8

Are there any setup or implementation fees?

Accepted Answer

Implementation costs vary based on your organization's complexity and requirements. Our team will work with you to understand your needs and provide a transparent breakdown of any setup or implementation fees. Many organizations find that the ROI from faster sourcing cycles and cost savings far outweighs initial implementation costs.

Question 9

Can I add more users or features later?

Accepted Answer

Absolutely! Nvelop is designed to scale with your organization based on the number of projects. Our flexible pricing model ensures you only pay for what you need, and you can adjust your plan as your procurement needs evolve.

Question 10

How long does implementation take?

Accepted Answer

Most organizations are up and running within 2-4 weeks. Implementation includes platform setup, team training, integration with your existing systems, and configuration of your workflows. Our team provides dedicated support throughout the process to ensure a smooth transition.

Question 11

What kind of training do you provide?

Accepted Answer

We provide comprehensive training including platform walkthroughs, role-specific training sessions, best practices workshops, and ongoing support. Training can be delivered through live sessions, recorded tutorials, and documentation. We also offer train-the-trainer programs for larger organizations.

Question 12

Do we need technical expertise to use Nvelop?

Accepted Answer

No, Nvelop is designed to be user-friendly for procurement professionals. While some technical knowledge can be helpful for advanced configurations, most users can start using the platform effectively after basic training. Our intuitive interface, Admin Portal and AI assistance make complex tasks simple.

Question 13

Can we migrate data from our current system?

Accepted Answer

Yes, we can help you migrate data from your existing procurement systems on chargeable basis, spreadsheets, or other tools. Our team will work with you to identify what data to migrate and ensure a smooth transition. We support various data formats and can handle historical RFP data, vendor information, and more.

Question 14

Is my data secure with Nvelop?

Accepted Answer

Yes, security is a top priority. Nvelop follows industry-leading security practices including SOC 2 compliance, data encryption at rest and in transit, regular security audits, role-based access controls, and comprehensive audit trails. We're committed to protecting your sensitive procurement data.

Question 15

What compliance standards does Nvelop meet?

Accepted Answer

Nvelop is designed to help you meet various compliance requirements including GDPR, CCPA, SOC 2, and industry-specific regulations. Our platform includes built-in compliance checks, audit-ready documentation, and features that ensure your sourcing processes meet regulatory standards.

Question 16

Where is my data stored?

Accepted Answer

Data storage locations depend on your subscription plan and requirements. We offer options for data residency to meet your organization's compliance needs. Contact our team to discuss specific data storage requirements for your region or industry.

Question 17

Who has access to our data?

Accepted Answer

You have complete control over who can access your data within Nvelop. We use role-based access controls that allow you to define permissions for different users and teams. Nvelop employees only access your data when necessary for support purposes, and all access is logged and audited.

Question 18

What kind of results can we expect?

Accepted Answer

Organizations using Nvelop typically see: 40% faster sourcing cycles, 15% reduction in procurement spend, 100% compliance coverage, and 3x productivity improvements. Results vary by organization, but most customers see significant time savings and cost reductions within the first quarter.

Question 19

How quickly will we see results?

Accepted Answer

Many organizations start seeing benefits within the first month of implementation. Time savings from automated RFP generation and vendor Q&A are immediate. Cost savings and productivity gains typically become more pronounced over the first quarter as teams become more familiar with the platform and optimize their workflows.

Question 20

Can you help us measure ROI?

Accepted Answer

Yes, Nvelop includes built-in analytics and reporting that help you track key metrics like cycle time, cost savings, compliance rates, and productivity. Our team can also help you set up custom dashboards and reports to measure ROI specific to your organization's goals.

Question 21

What kind of support do you provide?

Accepted Answer

We provide comprehensive support including email and chat support during business hours, dedicated customer success managers for enterprise customers, extensive documentation and knowledge base, regular product updates and feature releases, and community forums for best practices sharing.

Question 22

How often do you release new features?

Accepted Answer

We release new features and improvements regularly, typically on a monthly basis. Major feature releases are communicated in advance, and we continuously gather feedback from customers to prioritize development. Enterprise customers can also request specific features or customizations.

Question 23

What happens if we need help during a critical sourcing project?

Accepted Answer

We understand that procurement projects can be time-sensitive. Enterprise customers have access to priority support and dedicated customer success managers who can provide immediate assistance. We also offer 24/7 support options for critical situations.

Question 24

Do vendors need to use Nvelop to participate in our RFPs?

Accepted Answer

Vendors can participate in your RFPs through Nvelop's vendor portal, which is designed to be user-friendly and requires minimal training. They don't need a separate subscription—vendors access the portal through secure links you provide. The portal guides them through the response process.

Question 25

How does vendor Q&A work?

Accepted Answer

Nvelop's AI can automatically answer many vendor questions based on your RFP content and historical data. For questions that require human input, the system routes them to the appropriate team member. All Q&As are tracked, and you can choose to share answers publicly with all vendors or privately with specific vendors.

Question 26

Can we collaborate with internal stakeholders?

Accepted Answer

Yes, Nvelop is built for collaboration. You can invite team members from procurement, legal, finance, IT, and other departments to collaborate on sourcing projects. Each user has role-based permissions, and the platform tracks all activities for transparency and audit purposes.

Frequently Asked Questions

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Pricing & Plans

Implementation

Security & Compliance

ROI & Results

Support & Service

Vendors & Collaboration

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